Diagnose
First 3–4 weeks: read the business, team, systems, metrics. Find the unblock work.
Operations leadership without hiring a full-time COO. Weekly or twice-monthly engagement with clear deliverables. Serving owners and leadership teams across Ohio.
Across Ohio owners and CEOs frequently outgrow founder-led operations before they can justify hiring a full-time COO. Fractional support fills the gap — operating rhythm, cross-functional execution, process design, hiring decisions, vendor management, and the bottleneck work currently stuck on the owner's calendar.
Engagements run weekly or twice-monthly with clear deliverables per cycle. I sit in your leadership meetings, your weekly business review, and the working sessions where decisions get made. I also build — process, dashboards, automation, integrations — when the work needs hands, not just guidance.
Most engagements run 6–12 months. Some convert to long-term part-time roles; others end clean when you're ready to hire a full-time successor — and I help recruit, hire, and onboard them.
Operator background, not a deck-only consultant. Every credibility marker below is something I've actually built or run — not theory.
First 3–4 weeks: read the business, team, systems, metrics. Find the unblock work.
Weekly leadership meeting, monthly business review, quarterly planning.
Take top 3–5 owner-stuck items off the owner's plate and run them.
Process, documentation, automation so the work doesn't bottleneck again.
Org design and hiring of the next critical roles. Onboard into the rhythm.
Recruit and onboard the full-time successor when the business outgrows fractional.
Anonymized examples of engagements that fit this scope. Names and identifying details withheld.
Founder was every approval, every escalation. Installed operating rhythm and delegation framework. Founder offloaded most operational decisions within a quarter.
Owner running multiple locations with no consistent ops standard. Built process, hired location managers, installed weekly ops review. Standards converged.
Company had just raised and needed real operating maturity before scaling. Installed planning, OKR-style accountability, cross-functional cadence.
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